Can I bring my own drinks and food?
No, bringing your own drinks and food is not permitted. We offer you the opportunity to easily order food and drinks from our service staff during the event. Our security staff will check at the entrance and during the event that these rules are being followed.
Where can I purchase a ticket?
You can purchase your ticket on our website or in our online shop.
Do I need to print out my ticket?
No, you can just have it digitaly with you.
When can I purchase my ticket?
The advance sale starts on Mai 30th, 2024 and ends on July 19th, 2024.
Is there a day/evening box office?
Yes there is. While stocks last.
What are the payment options for buying tickets at the box office?
You can either pay cash or by card.
What payment options are there at the festival?
You can pay in cash or by card at the day/evening box office, but only in cash on the premises itself.
Can I return purchased tickets?
It is not possible to return purchased tickets.
ยง 312g para. 2 no. 9 BGB regulates that the law does not apply to contracts for the provision of services in the field of leisure activities, which also includes concerts, festivals, disco and club events.
The orders are therefore excluded from the two-week right of cancellation and return.
The event has been cancelled before it started, what now?
We try to pay you back the money as soon as possible.
My ticket was stolen or I lost it
In this case, unfortunately, we cannot do anything for you.
I posted a picture of my ticket and now my ticket is marked as invalid. What can I do?
In this case, unfortunately, we cannot do anything for you.
Can I stay overnight on the premises?
No, unfortunately we have neither the space nor the necessary infrastructure to make this possible.
Where can I park?
Since the venue is in the inner-city area, we are unfortunately unable to provide you with any parking spaces. We therefore advise you to travel by public transport.
How can I get to the festival?
The best way is by public transport, on foot or by bike.
What is the nearest bus/train stop?
Dessau central station (Hauptbahnhof) or Albrechtsplatz
Can I take my bike to the festival site?
No, unfortunately this is not possible for reasons of space. But you can park it at the outer wall of the site.